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Struggling with Packaging Questions?
Let us answer some of those for you here. 

RhinoPack FAQ Questions and Answers Page
  • Where are you based?
    RhinoPack is proudly based in the heart of the United Kingdom. Our central location in Shropshire allows us to efficiently serve businesses across the UK with our wide range, high-quality, extra strong cardboard boxes, our premium product Rhino Board honeycomb sheets, cardboard edge protectors and more. Whether you're looking for durable packaging solutions for shipping, storage, or protection, RhinoPack is strategically positioned to ensure timely and reliable delivery of all your cardboard packaging needs. Read more here - https://www.rhinopack.co.uk/post/where-to-buy-boxes-in-the-united-kingdom-your-ultimate-guide-to-cardboard-packaging-solutions-in-th Come join us - https://www.facebook.com/RhinoPack.co.uk/
  • Where do you deliver to in the UK?
    At RhinoPack, we proudly offer nationwide delivery across the entire United Kingdom, ensuring that businesses in cities, towns, and rural areas alike can benefit from our high-quality packaging solutions. Whether you are located in bustling urban centers such as London, Manchester, or Birmingham, or in more remote areas of Scotland, Wales, Northern Ireland, or anywhere else within the UK such as Shropshire , Oswestry or even Ludlow, our efficient delivery network ensures your order arrives on time and in perfect condition. Our commitment is to meet and exceed your expectations, providing the robust and reliable packaging materials you need, delivered right to your door. Read more here - https://www.rhinopack.co.uk/post/where-to-buy-boxes-in-the-united-kingdom-your-ultimate-guide-to-cardboard-packaging-solutions-in-th Come join us - https://www.facebook.com/RhinoPack.co.uk/
  • Do you supply outside the UK?
    While our main operations are UK-based, we are open to discussing international shipping for orders on a case-by-case basis. If you are outside the UK and interested in our extra strong honeycomb cardboard sheets, standard shipping boxes, pallet edge protectors, or any other packaging products, please contact our customer service team. We are committed to exploring potential solutions to meet your needs effectively. Read more here - https://www.rhinopack.co.uk/post/safely-shipping-fragile-products-overseas-the-ultimate-guide Come join us - https://www.facebook.com/RhinoPack.co.uk/
  • Do you supply to the general public?
    Yes, RhinoPack is proud to supply our high-quality products not only to businesses but also to the general public. Whether you need glass bottle packaging, house removal boxes, or strong photo print mailers we've got you covered. Our wide range of products, including bespoke boxes, alloy wheel boxes and our revolutionary Rhino Board range of protective packaging, is available for purchase by anyone looking for durable and reliable packaging solutions. Visit our website to get in touch and we will help you with your specific enquiry. Read more here - https://www.rhinopack.co.uk/post/where-can-the-general-public-buy-boxes Come join us - https://www.facebook.com/RhinoPack.co.uk/
  • What are the office opening hours for RhinoPack?
    At RhinoPack, we pride ourselves on being readily available to assist our clients with all their packaging needs. Our office opening hours are Monday to Friday from 8:00 AM to 5:00 PM. You can contact us for enquiries about any of our range of cardboard boxes such as our Cups & Mug Boxes, Bespoke Boxes Strong Photo Print Mailers and other packaging solutions. Whether you need product information, have custom packaging requirements, or need help with an order, our team of professionals are here for you. Please do not hesitate to reach out to us within these hours for any assistance you may require. https://www.rhinopack.co.uk/contact-us Read more here - https://www.rhinopack.co.uk/post/what-are-rhinopack-s-office-opening-hours Come join us - https://www.facebook.com/RhinoPack.co.uk/
  • Is RhinoPack's corrugated cardboard recycled?
    Yes, RhinoPack takes great pride in our commitment to sustainability. We use high-quality recycled materials in the manufacturing of our corrugated cardboard products. As a premier UK manufacturer of extra strong cardboard boxes, Our Rhino Board honeycomb cardboard sheets, and cardboard edge protectors, we ensure that our products not only meet your packaging needs but also contribute positively to the environment. Our recycling process helps reduce waste and supports a greener future, aligning with our ethos of providing eco-friendly packaging solutions. Choose RhinoPack for durable, sustainable packaging you can trust. Come join us - https://www.facebook.com/RhinoPack.co.uk/
  • Does RhinoPack provide packaging solutions for specific industry sectors?
    Yes, RhinoPack offers tailored packaging solutions for various industry sectors. As your premier UK manufacturer of house removal boxes, Rhino Board honeycomb cardboard sheets, and bespoke boxes, we cater to a diverse range of industries including retail, e-commerce, manufacturing, automotive, electronics, and food & beverage. We understand the unique packaging needs of each sector and provide robust, durable, and customizable options to ensure product safety during transit and storage. Our expertise in producing high-quality packaging materials allows us to deliver solutions that meet specific industry standards and requirements. Whether you need specialized sizes, structural strong recyclable materials, or specific features like moisture resistance, RhinoPack is equipped to handle your industry-specific needs efficiently and professionally. Read more here - https://www.rhinopack.co.uk/post/cardboard-boxes-for-industrial-use-what-you-need-to-know Come join us - https://www.facebook.com/RhinoPack.co.uk/
  • What is your minimum order quantity?
    At RhinoPack, we don’t impose any minimum order quantities. Whether you need one box or a bulk order, we’re happy to accommodate your needs. However, the larger your order, the better the price per unit you will receive, making larger quantities a cost-effective solution. For customers placing frequent orders throughout the year, we can further reduce costs by mass-producing the boxes and storing a percentage of the stock in our warehouse for you. This service is available in certain circumstances for regular, high-volume orders. Contact our sales team to discuss your specific requirements and explore the best pricing options. Come join us - https://www.facebook.com/RhinoPack.co.uk/
  • What is the biggest box you can manufacture at RhinoPack?
    At RhinoPack, we specialize in the production of extra-strong cardboard boxes in the UK to meet a wide range of needs. The largest box we can manufacture measures an impressive 2400mm x 1200mm x 1200mm but if you are needing something even bigger, we invite you to put us to the test. 🦏 The largest range of cardboard boxes, made from our pioneer range of Rhino Board honeycomb sheet are perfect for bulk storage, large items, industrial purposes and often can be ideal substitute for wooden cases. To see more about this please check out our Rhino Board honeycomb range. Our robust, high-quality materials ensure that even at this size, the boxes maintain their integrity and durability. Whether you need something for large-scale shipping or substantial storage, RhinoPack has you covered with our custom, heavy-duty solutions. Come join us - https://www.facebook.com/RhinoPack.co.uk/
  • What is the difference between single-wall, double-wall, and triple-wall cardboard, and how do I choose the best one for my packaging needs at RhinoPack?
    At RhinoPack, we provide a range of high-quality cardboard options to meet diverse packaging needs, including single-wall, double-wall, and triple-wall cardboard. Each type has its own advantages and specific use cases: Single-Wall Cardboard: Comprising one layer of fluted paper between two linerboards, this option is lightweight and cost-effective. It's ideal for shipping smaller, lighter items that don't need heavy-duty protection. Double-Wall Cardboard: With two layers of fluted paper, double-wall offers enhanced durability and strength. It’s suitable for medium to heavy items and provides extra cushioning, making it a reliable choice when better protection is necessary. Triple-Wall Cardboard: The strongest option, featuring three layers of fluted paper, triple-wall cardboard is designed for maximum protection. It’s best for very heavy, bulky, or fragile items that require extra rigidity during transport. Understanding Cardboard Grades: It's important to note that each of these types comes in different grades. A higher-grade double-wall box from RhinoPack could sometimes provide better protection than a lower-grade triple-wall box you may already be using. Our focus is to offer top-quality cardboard solutions, ensuring your items get the protection they need. If you are looking for a super heavy duty cardboard solution then please take a look at our Rhino Board honeycomb range. At RhinoPack, we tailor our packaging solutions to your specific needs. For personalized advice on selecting the best type and grade of cardboard for your items, reach out to our team. https://www.rhinopack.co.uk/contact-us Come join us - https://www.facebook.com/RhinoPack.co.uk/
  • How do you measure a box?
    At RhinoPack, we understand that accurate box measurements are crucial for ensuring your products are well-protected during transit. To measure a box, follow these straightforward steps: 1. **Identify the Dimensions:** Measure the interior dimensions of the box to get the most accurate size for your items. The dimensions are typically listed in the order of Length (L) x Width (W) x Height (H). 2. **Measure the Length:** The length is the longest side of the box. Using a tape measure, measure the interior distance from one end to the other along the length. 3. **Measure the Width:** The width is the shorter side adjacent to the length. Measure the interior distance from one side to the other along the width. 4. **Measure the Height:** The height (also known as depth) is the vertical distance from the bottom of the box to the top. Place your tape measure inside the box and measure the interior distance from the base to the open top. 5. **Note the Units:** Ensure that you measure in the unit of measurement that you will use when ordering, typically inches or centimeters, for uniformity. Understanding these dimensions helps in selecting or custom-ordering the right size box for your needs, ensuring optimal protection and space efficiency. For more guidance on selecting the best packaging solutions, reach out to our team at RhinoPack. Come join us - https://www.facebook.com/RhinoPack.co.uk/
  • Do you sell off-the-shelf boxes (stock boxes)?
    Yes, at RhinoPack, we offer a diverse selection of high-quality off-the-shelf boxes, also known as stock boxes. As your premier UK manufacturer of extra strong cardboard boxes, we provide a range of options to meet various packaging needs. Our stock boxes come in multiple sizes and styles to accommodate different products and shipping requirements. Whether you need robust boxes for heavy items or smaller, more lightweight solutions, we have what you need. Contact us to discuss our range and discover the perfect packaging solution for your business needs. Come join us - https://www.facebook.com/RhinoPack.co.uk/
  • How long will my order take?
    At RhinoPack, we take pride in our efficient and timely service, ensuring you receive your products quickly and reliably. Most standard orders for our stock range of cardboard products, including house removal boxes, glass bottle packaging, and artwork boxes, are processed and dispatched within 1-2 business days. For custom orders or bulk purchases, processing times may vary based on complexity and quantity, but we aim to dispatch these within 3-5 business days. Once dispatched, delivery typically takes 2-3 business days within the UK. We’ll keep you updated throughout the process, and you can track your order status online. If you have any special requirements or deadlines, please contact our customer service team, and we’ll do our best to accommodate your needs. Come join us - https://www.facebook.com/RhinoPack.co.uk/
  • Do you charge for delivery?
    At RhinoPack, we strive to keep our pricing transparent. While we do charge for delivery, our rates are competitive and reflect the quality and care we put into getting your products to you efficiently. Bulk orders enable us to optimise delivery costs and as good will we often share some that cost with you. Your orders are dispatched promptly, ensuring you receive your items as quickly as possible. If you have any specific requirements or need assistance, please feel free to reach out to our customer service team—we're here to help! https://www.rhinopack.co.uk/contact-us Come join us - https://www.facebook.com/RhinoPack.co.uk/
  • Can you hold stock for me?
    Yes, RhinoPack offers a stock holding service to provide convenience and support for our loyal customers. As your premier UK manufacturer, we understand that managing storage can be challenging, especially when you have specific boxes tailored to your needs alongside standard options. By utilizing our stock holding service, you can ensure that your essential packaging materials, whether they are bespoke boxes, artwork boxes, or other products will readily available when you need them, without the hassle of storing large quantities at your own facility. This service is designed to help you streamline your operations and maintain a consistent supply chain. Please contact our customer service team for more details on how to set up and manage your stock holding with RhinoPack. Come join us - https://www.facebook.com/RhinoPack.co.uk/
  • Why do some cases and fittings require tooling and some do not?
    At RhinoPack, the necessity for tooling when producing cases and fittings depends on the complexity and customization of the product. Tooling is typically required for designs that demand specific shapes, sizes, or additional structural integrity. These custom requirements might include exact cut-outs, intricate designs, or reinforced edges, all of which necessitate specialized machinery to ensure precision and durability. On the other hand, more standard or generic cases and fittings that do not require such precise specifications can often be produced without the need for tooling. These are typically items that conform to common dimensions and designs, making them quicker and more cost-effective to manufacture. By understanding your specific needs, we can determine whether tooling is necessary to achieve the best results for your packaging solutions. At RhinoPack, our goal is to provide you with robust, high-quality cardboard products tailored to your requirements, ensuring functionality, protection, and cost-efficiency. Come join us - https://www.facebook.com/RhinoPack.co.uk/
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